Our current COVID-19 Operating Procedure
"Bicycle Repair" is currenty listed as an "Essential Service" by the Government of Ontario. In an effort to maintain social distancing, this is how we are operating:
PLEASE, DO NOT ENTER THE STORE UNLESS ABSOLUTELY NECESSARY!
We have limited our hours until further notice:
Monday to Friday: 11:00 AM - 5:00 PM
Saturday: 11:00 AM - 4:00 PM
Bicycles for Service:
1: Call or Text us to let us know what your bike is and the work you believe is required. We will schedule a time to intake your bike(s)
2: Notify us of your arrival and drop off your bicycle(s) to our bike rack (Please Sanitize Your Bike Prior to Drop Off). We will bring your bike(s) inside.
4: We will assess your bike(s) and provide a quote by email for the required work.You can decide how or if you wish to proceed.
5: You will be notified when everything is ready for pickup and schedule a time. Please note; we are not scheduling any same-day service.
6: We can accept payment via On-line store, E-transfer or By Card (we will allow entry just to our POS machine) NO CASH PAYMENTS AT THIS TIME
7: For collection outside the store, Text us when you have arrived and we will place your bicycle(s) outside for you.
Sales of Bicycles, Equipment or Clothing
1: Order online through our web-store at any time. Call, Text or email for advice and to answer any questions.
2: We can accept payment via On-line store, E-transfer or By Card (we will allow entry just to our POS machine) NO CASH PAYMENTS AT THIS TIME
3: We will notify you when your order is ready for pickup. We will schedule a time.
4: For collection outside the store, Text us when you have arrived and we will place your purchase outside for you.
Our online store is fully operational. If you need any assistance, please call, text or email us
We kindly ask anyone who is visiting the shop to refrain from coming if they are not feeling well, have been travelling outside Canada in the last 14 days, or suspect they may have been exposed to the COVID-19 virus.
Email us at email@example.com
Call or Text us at 519-751-2825
We suggest following us on Facebook.
Thank-you for your patience and support at this time. Together we will get through this!