Every new bicycle sold by The Brantford Cyclepath comes with a complimentary 2-year service plan.
This plan includes:
- Annual Tune-Up #1 - Approximately 12 months from date of purchase.
- Annual Tune-Up #2 - Must be used within 24 months from date of purchase.
- Free minor adjustments for 2 years.
- Labour on manufacturer’s defect warranties for 2 years.
This plan expires 2 years from the purchase date. There are no extensions. It is not transferable to any subsequent owners.
Minor adjustments are solutions that take 5-10 minutes to resolve. Anything more than that will need to utilize one of the complimentary tune-ups.
What the Annual Tune-Up covers can be found on our Bicycle Service & Repair page.
Labour to install any new accessories or will need to be charged.
Labour to install any new parts that aren't covered under an Annual Tune-Up" will need to be charged.
Cleaning bicycles is not a part of this plan. PLEASE BRING IN YOUR BIKE AS CLEAN AS POSSIBLE.
Be prepared to leave the bicycle with us for what our current turn-around time is. We will give you an estimated completion time upon drop-off.
We cannot make appointments to jump up our schedule. Your patience is appreciated while we take good care of your bike.
We also have a Rewards Program. If you haven't already subscribed, please take a minute to do so.
Bicycles purchased directly from any of our suppliers, or any other shop are not covered under this plan, regardless of in-store pickup or delivery of these bikes. Used bikes are not covered under this plan.